Cancellation Policies

  • If we are unable to secure a reservation for you, you will be fully refunded.
  • If you cancel the reservation less than 5 days in advance, the service fee is non-refundable.  Therefore, if your reservation date is in 4 days from today, the service fee will be automatically non-refundable.  
  • Please kindly note that in the event that you do not show up or cancel your reservation on the day of your reservation date, we may have a chance to invoice you for the cancellation fees incurred.