Making Reservation For Kirino Koshitsu Seirou


* The restaurants do not allow us to make reservations more than 1 month before.  Please also send a form at least 1 day in advance so that we can have enough time to make reservations for you.  

Note: Please fill out the fields marked with an asterisk.



Agreement for Reservations

  • 1. Reservation Policy

    • When the customer makes a reservation via our System, we will send an e-mail to confirm the reservation.
    • The customer must agree to receive the confirmation email by usage of the System.
    • In the event that the seats were unable to reserve on the customer's preferred date and time, we will inform the customer via e-mail.  If we were able to suggest for the alternative dates and time, we will inform the customer via e-mail and confirm the reservation after we receive the customer’s response to its e-mail.  The customer must respond to our e-mail within 2 days, or else the reservation will be cancelled.

    2. Cancellation Policy

    • In order for us to maintain a consistent level of service, we ask that the customer cancel the reservation up to 3 days before the reservation date in the event that the customer is unable to come.

    3. Confirmation Policy

    • The customer will be required to pay a cancellation fee in accordance with our Cancellation Fee Policy.
    • In accordance with our Cancellation Fee Policy, we require the customer to provide us with valid credit card information when canceling a reservation.
    • The customer is required to agree to our Cancellation Fee Policy when making a reservation.

    4. Cancellation Fee Policy

    • If the customer cancels the reservation up to 3 days before the reservation date, we will not collect a cancellation fee.
    • When the reservation is canceled between 1 and 3 days before the reservation date, we will collect a cancellation fee of 50% of the total.  
    • When the reservation is canceled on the day of the reservation, we will collect a cancellation fee of 100% of the total. 

    5. Queries

    • If you have any further queries regarding cancellation, please contact Picrumb directly.